But ultimately I made arrangements for delivery here.įirst Review: Ordered a dress I've been wanting for ages. Please note the order was delivered from their base in Lahore to Karachi-not UK. All items arrived as stated and sizes were true to description. In the end they did deliver as promised on website and I didnt need to worry. They had to call me to clarify details of the order and that was only time I was able to talk to someone direct. I was getting anxious as didn't know whether I would be able to get items on time.
They charged for the adjustment but managed to do this as required. However, I was able to contact via what's app and in fairness they did reply to emails, although they seemed to be standard responses. I read other reviews and that only made my anxiety worse! I wanted to make a change to one item in the order and it was incredibly frustrating not being able to talk to someone direct. So I ordered online from UK a large number of items (10 suits and 2 trousers) amounting to quite a large bill and immediately regreted as I hadn't ordered directly previously. After several attempts to contact them, I received an email where they simply declined to ship the product as well as to process the refund.Cautious initially but did deliver as expected Suppose even if I used a fraudulent credit card, they should immediately refund the payment so that it can reach its original owner but instead of that, they decided to keep that payment and never ship products.Īfter providing them with the required documents they simply stopped responding to my emails and did not pick even a single call.
According to Baroque, they are protecting a fraud by holding someone else’s payment of PKR 8600 for no reason. At first, I was reluctant to provide my personal information like pictures of my National Identity Card & Credit card but then I felt I am kind of stuck and have no other choice but to provide them with the information they need and to get my issue sorted out not knowing the fact that THEY WERE DOING IT ON PURPOSE! Online frauds are very common these days and different merchants have different ways to deal with it.
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